KEY FACTS VIDEO
Founded in 1983, LensCrafters pioneered a revolutionary concept to combine eye care, eyewear and onsite labs to craft glasses in about an hour. Today, LensCrafters is the largest optical retail brand in North America in terms of sales. Most LensCrafters stores are located in high-traffic commercial malls and shopping centers. A wide selection of premium prescription frames, sunglasses and high-quality lenses and optical products made by Luxottica and other suppliers are available in most locations. Each location has an experienced doctor, either an independent or employed doctor of optometry, who is focused on building patient relationships. All of the stores have access to the Group's state-of-the-art lens processing network with the ability to craft, surface, finish and fit lenses. As part of its underlying commitment to customer satisfaction and industry innovation, LensCrafters has made significant investments in technology including AccuFit™, a digital measurement system which provides a five times more precise measurement than traditional methods. LensCrafters continues its digital transformation in-store with associate iPads to enhance the customer’s omnichannel experience, and a digital eye exam experience, ClarifyeSM, in a growing number of locations. In 2016, Luxottica opened approximately 80 LensCrafters stores in Macy's department stores in the United States as part of the agreement announced in 2015. As of December 31, 2016, the Group operated a retail network of 1,219 LensCrafters stores, of which 1,013 are in North America and the other 206 stores are in China and Hong Kong.